Monday, May 23, 2022

Horseshoe Bend and my experience with Antelope Canyon tour

Happy Monday, everyone! This is a continuation of our spring break trip back in March. I know this post is super delayed but better late than never. We left Zion National Park and drove to Bend, AZ for our next adventure. Woke up early the next day and had breakfast at our hotel. Tour the Upper Antelope Canyon and visit the Horseshoe Bend were on our agenda for the day. We purchased 3 tickets via Viator since the date we needed wasn't available on the Navajo Tours site. I believe we paid almost double (cost $627 for the 3 of us). The tour started at 11:00 a.m. We'd need to check in at 10:15 a.m. There are several tour companies available for both Upper Antelope Canyon and Lower Antelope Canyon. Since the Canyon is located on the Navajo Reservation, it does not have a physical address. All check-in locations are off-road. Also, the hotel where we stayed is near a border between time zones. My phone kept switching back and forth between MST and MDT. We weren't sure which time zone we were supposed to follow. Long story short, we got to the check-in location 20 minutes before the tour started instead of 45 minutes. They refused to let us get on the tractor even though there were tourists still waiting around for the tour to start. The bottom line is they overbooked the tour. Since we checked-in 25 minutes later than expected, they decided to keep our money and sold our tickets to other people that were on the waiting list. They weren't trying to help us find the next available tour nor weren't trying to compensate anything. As the matter of fact, they kind of laughed about the fact that we weren't able to make the tour. The whole experience rubbed me the wrong way. It was a joke and the way they handled the situation was very unprofessional. Thankfully, I filed a dispute with PayPal and was able to get all my $$ back. If you plan to do the tour, make sure you pay attention to where you're supposed to be and the right timezone. I was super bummed as I was looking forward to this the most but there was nothing that we can do at that moment. We got in the car and drove to Horseshoe Bend (only 10 mins away from the canyon). You only need to pay $10 per vehicle to get in. It's worth checking out at least once. After one mile hike from the parking lot, you end up with the most spectacular view overlooking the Colorado River below. We truly enjoyed its beauty! Next stop - Grand Canyon, AZ.

No comments: